Growtality

Growtality is a restaurant growth platform. It gives restaurants back the thing marketplaces like Uber Eats, Deliveroo and OpenTable keep for themselves: the relationship with the guest.
Bookings: reservations from your website, Google and social land in one diary, with table and floor management, deposits, and SMS and email reminders that cut no-shows. Walk-ins join a live waitlist and get a text when their table is ready.
Ordering: direct online ordering for pickup and delivery, with your own drivers on Growtality's Delivery Driver app. Guests can also scan, order and pay at the table, and orders go straight to the Kitchen Display app.
Guests: every booking and order builds a profile with visits, spend, allergies and preferences. That profile drives automated email and SMS (birthdays, win-backs, review requests), points-based loyalty and referrals. Guests order, book and collect rewards in your own branded iOS and Android app.
Grow AI: a voice and chat assistant trained on your menu, hours and booking rules. It answers calls 24/7, takes reservations and passes anything complex to your team.
Payments run through Stripe and PayPal, and the guest data stays yours. Built for cafés, bistros, pubs, pizzerias, steakhouses and fine dining, from single sites to multi-location groups and enterprise operators, anywhere in the world.
Key features
For directory "features" fields; anything limited to a plan is marked.
Reservations: bookings from your website, Google and social in one diary, with table and floor management, deposits, no-show protection and SMS and email reminders
Waitlist: walk-ins join a live waitlist and get a text when their table is ready
Direct online ordering: pickup and delivery from the restaurant's own site and app
In-house delivery: dispatch your own drivers to your own zones via the Delivery Driver app, with live order tracking for guests
Table (QR) ordering: guests scan, order and pay at the table; orders go straight to the kitchen
Staff apps: Kitchen Display app and Owner/FOH mobile app
Guest CRM: visits, spend, allergies and preferences on one profile, built automatically from every booking and order
Marketing automation: email and SMS flows (birthday, win-back, review requests) triggered from the CRM and reported in covers
Loyalty and referrals: points and rewards across dine-in and online orders, no plastic cards; guests earn rewards for referring friends
Branded mobile app: the restaurant's own iOS and Android app with its logo and colours, for reorders, bookings, push notifications, app-only promotions, loyalty and live order tracking
Grow AI (Pro): AI voice and chat assistant trained on the menu, hours and booking rules; answers calls 24/7, takes reservations, handles order queries and hands complex requests to staff
Payments: Stripe and PayPal, including Apple Pay and Google Pay, for orders, deposits and table payments
Integrations: Square POS [confirm it's live before listing]; custom POS integrations on Enterprise
Multi-location (Enterprise): multi-location management, white-labelling, dedicated onboarding, SLA and support line
Data: guest data owned by the restaurant; GDPR-first
Who it's for, onboarding and support
Built for restaurants of any size, anywhere; "built for" rather than "used by" until there are live customers in each format.
Size: single-site restaurants, multi-location groups, franchises and enterprise operators
Formats: fine dining, cafés and bistros, pubs and breweries, pizzerias, steakhouses, specialty and world cuisine
Markets: worldwide
Setup: self-serve in about 30 minutes, or done-for-you setup in 2 business days
Training: free on-demand training, 30 to 60 minutes
Support: 12 hours a day, 7 days a week at [email protected]; dedicated onboarding, SLA and support line on Enterprise